Data Deletion Instructions

This page explains how to request deletion of data held in BuilderX ERP, including data imported through the Meta (Facebook & Instagram) Lead Ads integration, in line with our Privacy Policy.

What this covers

• Your User account and profile information within an organization’s workspace.
• Lead, buyer or booking records associated with you.
• Leads imported into a Customer’s workspace via the Meta Lead Ads integration.

How to request deletion

Because the Platform is a business tool where each organization (“Customer”) owns and manages its own data, deletion requests are handled directly by our team rather than through a self-service tool:

• Reach out to your dedicated account manager if your organization has one, and ask them to process the deletion, or
• Send a detailed email to info@beaconcoders.com confirming the same — please include your name, organization, the records or Meta lead(s) you want removed, and enough detail for us to verify the request.

Once received, we will verify the request and delete the specified data within 30 days, and will reply to confirm once it has been completed.

Disconnecting the Meta integration

An organization admin can disconnect the Meta Lead Ads integration at any time from Integrations in the Platform. This immediately stops any further lead syncing, but does not by itself delete leads already imported — use the request process above to have previously imported data removed.